In a remarkable stride in the mobile tech industry, renowned global tech brand TECNO is celebrating a momentous achievement through the inauguration of two exclusive retail outlets in Nairobi.
The expansion of the tech giant is a testament to TECNO’s steadfast commitment to delivering outstanding products and services to its valued clientele.
These two new establishments, strategically located at Two Rivers Mall and the Greenwood Building on Moi Avenue, are poised to redefine the retail landscape in the city.
TECNO has long been synonymous with innovation and customer-centricity. The launch of these new stores materializes these core values into a tangible reality, offering a one-of-a-kind shopping experience that seamlessly blends cutting-edge technology with personalized customer service.
Ray Fang, TECNO’s Country Manager, expressed his enthusiasm for this expansion, saying, “We are elated to unveil these two exclusive stores in Nairobi. It underscores our unwavering commitment to providing the finest products and services to our esteemed customers”.
“We believe these new outlets will offer a distinctive and memorable shopping experience that our customers will truly cherish,” Fang added.
‘Customer-centred’ expansion
The grand inauguration of these outlets on Thursday, September 28th, 2023, marks the seventh and eighth exclusive TECNO stores opened in Kenya this year alone. This underscores the company’s dedication to extending its footprint in the region, making premium products and exceptional service readily accessible to its customer base.
Visitors to TECNO’s new exclusive stores can anticipate several captivating features that distinguish these locations including exclusive product lines ranging from state-of-the-art mobile devices to high-performance laptops.
Customers will also get to experience a personalized shopping experience that puts customer satisfaction at the centre of the operations. The personalized experience is designed to ensure that customers are at ease when choosing products that are unique to their profile or preferences
Knowledgeable staff will be on hand to further assist customers in finding the perfect products that align with their individual needs and preferences.
In the fast-changing Nairobi retail landscape, TECNO has also invested in innovative store design with the interiors of these stores thoughtfully designed to create a welcoming and visually stunning ambiance.
Customers will also revel in a modern and comfortable setting that complements the exceptional products on display.
Special promotions and giveaways
In celebration of these new stores, TECNO has planned special promotions and giveaways for the upcoming week. This presents an exciting opportunity for customers not only to explore the new locations but also to avail themselves of enticing offers on their favorite TECNO products.
TECNO’s steadfast commitment to Kenya is evident in its expansion initiatives throughout the year.
Prior to these two new stores, the company inaugurated six exclusive outlets in Kenya, including three in Nairobi at Garden City Mall, Mama Ngina Street, and BBS Mall in Eastleigh. The expansion continued with the opening of TECNO Exclusive store in Embu, Kenshop in Kisumu, and Bemotec in Eldoret.
As TECNO Kenya continues to burgeon and offer innovative solutions to its patrons, these new exclusive stores represent another significant stride in their journey toward excellence in the tech industry.
With an unwavering focus on delivering premium products, exceptional service, and an indelible shopping experience, TECNO is poised to maintain its stature as a global leader in innovative technology.