In today’s digital age, travellers in Kenya seeking affordable and reliable domestic flights often wonder, “How to book a Jambo Jet flight online?”
Founded in 2014, Jambo Jet has swiftly become a preferred choice for local air travel. With a commitment to offering reliable and budget-friendly flights, Jambo Jet has quickly become a preferred choice for both seasoned travellers and those embarking on their first journey.
In this article, we will delve into the world of Jambo Jet, exploring its key features, destinations, services, and why it’s the go-to option for air travel in Kenya.
1. A Brief Overview of Jambo Jet
Jambo Jet is a subsidiary of Kenya Airways, designed to cater to the growing demand for affordable domestic and regional flights. Since its launch, the airline has garnered a reputation for punctuality, safety, and exceptional service. Its distinctive orange and navy blue planes have become a common sight at airports across Kenya.
2. Extensive Network of Destinations
One of Jambo Jet’s standout features is its extensive network of destinations within Kenya and the East African region. Whether you’re planning a business trip or a leisurely getaway, Jambo Jet connects you to major cities and tourist hotspots. Popular destinations include Nairobi, Mombasa, Kisumu, Eldoret, Diani, Malindi, Lamu, and even Goma in the Democratic Republic of Congo (DRC).
3. The User-Friendly Booking Process
Booking a flight with Jambo Jet is a breeze. Their dedicated website and mobile app offer a user-friendly interface that allows travellers to effortlessly search for flights, select seats, and make secure online payments. Whether you’re a tech-savvy traveller or someone new to online bookings, Jambo Jet ensures a smooth and hassle-free experience.
4. Commitment to Safety and Service
Jambo Jet places the utmost importance on safety. The airline’s modern fleet undergoes rigorous maintenance, and its experienced pilots are known for their professionalism. Whether you’re flying for business or leisure, you can rest assured that you’re in safe hands when you choose Jambo Jet.
5. Affordable Fare Options
One of the primary reasons behind Jambo Jet’s popularity is its affordable fare options. Travellers can choose between the “Basic” and “Smart” fare classes. The “Basic” fare is perfect for light travelers and includes 10kg of cabin luggage, while the “Smart” fare bundles 23kg of check-in luggage, seat selection, and the flexibility to change your flight at no extra cost. This affordability has made Jambo Jet the go-to airline for budget-conscious travelers.
6. Additional Services
Jambo Jet offers various add-on services to enhance your travel experience. Travelers can select preferred seating, check-in baggage, special baggage, or request special assistance if needed. These options allow you to tailor your journey to meet your specific requirements.
7. Online Check-In
To save time at the airport, Jambo Jet offers online check-in between 30 hours and 1 hour before your flight departure. This convenient feature ensures a seamless start to your journey.
Why Choose Jambo Jet
In conclusion, Jambo Jet stands out as a reliable and affordable choice for air travel in Kenya and the East African region. With a commitment to safety, a comprehensive network of destinations, a user-friendly booking process, and budget-friendly fare options, it’s no wonder that Jambo Jet has won the hearts of travelers. Whether you’re embarking on a business trip or a well-deserved vacation, Jambo Jet welcomes you on board for a memorable and cost-effective journey. Book your next flight with Jambo Jet and experience the future of air travel in Kenya.
How to book a Jambo Jet flight online
Step 1: Check Availability
- Departure station
- Travel dates
- Number of passengers
Click “Search” to check the availability of flights, ensuring you find answers to the question, “How to book a Jambo Jet flight online.”
Step 2: Select Your Flights
Once on the Jambo Jet website, you’ll see a list of available flight options tailored to your preferences. Each flight option includes the fare per person, answering your query, “How to book a Jambo Jet flight online.” Make your selection by clicking the fare button for your chosen flight. If booking a return journey, remember to choose your return flight as well. The total amount due will be displayed at the top of the page. After confirming your selection, accept the terms and conditions, and proceed by clicking “Next.”
Jambo Jet offers two fare options:
- Basic: Includes 10kg of cabin luggage.
- Smart: Bundled with 23kg of check-in luggage, seat selection, and the flexibility to change your flight at no extra cost. This detail is essential in understanding “How to book a Jambo Jet flight online.”
Step 3: Passenger Details
In this step, provide accurate passenger details as they appear on your National ID or Passport. You will be asked to enter information such as name, ID/Passport number, and contact details, further clarifying the question, “How to book a Jambo Jet flight online.” If you’re a Jambo Jet Rewards member, consider entering your member number here. If you haven’t registered for Jambo Jet Rewards yet, now is the time to enjoy the benefits associated with understanding “How to book a Jambo Jet flight online.”
Step 4: Add-On Services
Here, you have the opportunity to enhance your travel experience by adding extra services, including preferred seating, check-in baggage, special baggage, or special assistance. If you don’t require any of these additional services, simply skip this step and proceed by clicking “Next.” It’s essential to make informed choices related to “How to book a Jambo Jet flight online.”
Step 5: Payment
In the final stage, review your booking details and complete the payment. Jambo Jet accepts various payment methods to cater to your convenience:
- Visa Credit Card
- Master Card
- M-PESA (paybill: 737700)
- Airtel Money (jambojet)
- Equitel (paybill: 737700)
You can also pay in cash over the counter at any Jambo Jet office or contact the Jambo Jet Call Centre at 0711024545, 0734104545, 0206424545, or 0203274545. Additionally, you have the option to redeem a voucher or pay using your Loyalty Points. It’s important to note that payment must be made within one hour after booking to avoid automatic cancellation.
Frequently Asked Questions (FAQs)
Q1: Can I book a Jambo Jet flight for someone else?
- Yes, you can book a flight for someone else by providing their details during the booking process.
Q2: What should I do if I need to change my flight details after booking?
- Jambo Jet allows flight changes and modifications through their customer support or website, subject to their terms and conditions.
Q3: Are there any baggage restrictions I should be aware of?
- Yes, Jambo Jet has specific baggage policies, including weight limits and fees for excess baggage. Check their website for details.
Q4: Can I request special assistance for passengers with disabilities?
- Absolutely. Jambo Jet provides special assistance services for passengers with disabilities. Contact their customer support in advance to arrange for assistance.
Q5: What is the refund policy for Jambo Jet flights?
- Refund policies may vary based on the fare type and booking conditions. It’s advisable to review the specific fare rules or contact Jambo Jet’s customer service for refund inquiries.
After payment, you will receive an email containing your itinerary, allowing you to check in online between 30 hours and 1 hour before your flight departure—a crucial detail in understanding “How to book a Jambo Jet flight online.”
In conclusion, booking a Jambo Jet flight online is a seamless process that provides convenience and affordability to travelers in Kenya. With this comprehensive guide, you now have the knowledge to confidently answer the question, “How to book a Jambo Jet flight online.” Enjoy your travels with Jambo Jet, where simplicity meets excellence in air travel. Safe and happy travels!