Vivo Energy Kenya has strongly condemned an incident where a man was filmed pouring fuel onto a car at a Nairobi Shell service station.
The company issued a stern warning following the viral social media footage, stating that the reckless act posed a catastrophic risk to public safety and violated strict petrol station safety protocols.
Shocking Fuel Dispenser Misuse Caught on Camera
The incident took place at the Shell Westview service station on the night of Wednesday, 28 October 2026.
In the widely circulated video, a man can be seen taking control of a fuel dispenser nozzle and intentionally spraying petrol over the body of a private vehicle while another onlooker stands by.
The footage immediately triggered widespread anger and disbelief across Kenyan social media platforms. Motorists and online commentators questioned how such high-risk negligence could occur at a commercial fueling facility where strict fire avoidance measures are legally mandated.
Vivo Energy Kenya Responds to Shell Station Security Lapse
In an official public statement released on Thursday, 29 October, Vivo Energy Kenya—the sole marketer and distributor of Shell-branded fuels and lubricants in the country—expressed deep disapproval of the event.
“We strongly condemn this act of irresponsible, reckless, and negligent conduct. Such behaviour poses a serious risk to public safety and endangers people’s lives,” the company stated.
The distributor emphasized that the dangerous behavior seen in the video directly contradicts the strict retail safety standards expected across its extensive nationwide network.
“Safety is our highest priority, and the behaviour shown in the video does not reflect the standards expected at any of the Shell service stations in Kenya,” the statement continued.
Retailer Reports Nairobi Petrol Station Incident to Police
While some social media users tried to make sense of the erratic behavior, Vivo Energy confirmed that immediate legal and investigative actions are already underway.
The management revealed that the independent retailer operating the Shell Westview branch has officially handed the matter over to law enforcement.
“We take this matter seriously and are reviewing the circumstances surrounding the incident. Our retailer immediately reported it to the relevant authorities for investigation and necessary action,” Vivo Energy noted.
Commitment to Petrol Station Safety Measures
To mitigate future risks and reassure the public, Vivo Energy announced it is actively reinforcing safety compliance audits across all local outlets.
The firm also thanked alert citizens who flagged the video online, reiterating its unyielding commitment to maintaining secure environments for motorists, fuel pump attendants, and neighboring communities.
