Safaricom’s mobile money transfer service, M-Pesa, is currently experiencing disruptions, leaving thousands of Kenyan users stranded.
The outage affects the M-Pesa app, USSD code, and SIM card tool, impacting those who rely on the service for their day-to-day payments.
Numerous users have expressed their frustration, citing a lack of prior notification from the telecommunications company regarding the downtime.
Complaints have been lodged with Safaricom as users seek information and solutions amid the service interruption.
